Making B2B better with a MACH-driven portal.
Problem
Hynds Group's legacy ERP-centric systems were creating data silos across their brands. Business customers had to navigate multiple manual processes for basic operations, while internal teams spent hours processing routine requests for invoices, order updates, and pricing information.
Solution
MyHynds represents a shift to a modern MACH architecture (Microservices, APIs, Cloud-native SaaS, and Headless tech). We built a series of microservices that interface with their core ERP through APIs, while Kontent.ai powers the content management. Algolia's search engine makes finding products and documentation intuitive, and Auth0 ensures secure, role-based access control.
Results
The digital transformation produced measurable improvements:
- 97% reduction in manual fulfillment requests
- 78% faster order processing
- 45% decrease in customer support calls
The microservices architecture means new features can be added without system-wide changes.
Technologies